How To Fix Zoom App Error Code 5003, and 5004

The zoom app is a revolutionary application that helps many of us during this pandemic. With zoom, we have up to 100 participants to join meetings for free. Not only that, but it has a chat option that lets you chat with your participants as well. Moreover, zoom enables you to share your screen so that others in the meeting can see what you want to share with them.

This video conferencing application appears to be icebreaking stuff for us during the Covid-19 pandemic. But, unfortunately, for a few days, users get furious, and Twitter is flooded with complaints that they are unable to use the Zoom App. Whenever they try to launch the Zoom app, they get the error code 5003 and 5004.

Fortunately, after researching, we find some fixes to resolve this error. And guess what? We have mentioned all of them in this article. So, to fix the error code 5003 and 5004, follow the steps carefully.

How To Fix Zoom App Error Code 5003, and 5004

How To Fix Zoom App Error Code 5003, and 5004

Over the past two years, the Zoom app manages to get a huge audience during this pandemic. But, with the immense audience, there’s a lot of responsibility come up. However, Zoom officials fail to manage this as many users get errors regularly. This time they are facing the error code 5003 and 5004, due to which they are unable to connect to the meeting in the Zoom app. So, here are the steps that you need to follow to fix this error.

#1 Method: Close Background Programs

Closing background programs are the best option that you have as it will help your PC to focuses on a particular application. Most of the time, some resource-hungry application or programs consumes a lot of resources, and due to this your Zoom application doesn’t get what it needs. So, closing the background processes is best for you. 

Task ManagerProcessesEnd Task.

#2 Method: Check Your Firewall and Proxy Settings

Check if the network you are using is appropriate in terms of firewall and proxy settings. However, if you are not the admin of that network. Then, we recommend you contact your admin and ask him to check it. 

#3 Method: Disable Your Antivirus and Firewall

Sometimes your Antivirus and Firewall may block or prevent your application from using your system’s resources. So, in that case, disabling or whitelisting your zoom application on Windows Defender and Windows Firewall might be the best option that you have. So, here are the steps to do so, respectively:

 Whitelist Zoom on Windows Defender:

  1. Hover over to the Settings and click on the Update & Security.
  2. Then, follow the path: Windows Security< Virus & threat protectionManage settingsExclusions.
  3. After that, you need to add or remove exclusions.
  4. Then, click on the Add an exclusion button.
  5. Finally, choose the Zoom application, and hit the apply button.

 Whitelist Zoom on Windows Firewall:

  1. Open the Control Panel on your Windows PC and go to the firewall section under Windows Security.
  2. Then, navigate to the Windows Defender Firewall and click on the Allow an app or feature through Windows Defender Firewall.
  3. After that, choose the Change Settings option.
  4. Finally, choose the Zoom application and checkmark the box located in front of it. Then, hit the OK.

#4 Method: Mark Zoom.us as a Trusted Website

Many users reported that mark Zoom.us as a trusted website on their Windows PC would help them fix the error code 5003 and 5004. So, why not you try this? Well, if you don’t know how to do this, follow the steps given below:

  1. Use your Windows search bar and type in internet options, and after that, select Internet Options to open it.
  2. After that, navigate to the Security tab and click on the Trusted Sites.
  3. Now, choose the Sites, and click on the Add this website to the zone.
  4. After that, select zoom.us, click on the Add, and save the changes you have made.

Enable Authenticode:

  1. Again, hover over to the Internet Options.
  2. Then, navigate to the Security, and click on the Trusted Sites.
  3. After that, choose the Security level for this zone option, and click on the Custom Level button.
  4. Finally, click on the Run components signed with Authenticode. So, you must enable this option in case it is not already enabled.

Also Read: How To Fix If iPhone Gets Frozen After The Recent iOS Update

So, that’s it, friends. That’s how you can fix the error code 5003 and 5004. We hope you find this guide helpful. However, if you still find it difficult to fix the 5003 and 5004 error code, let us know in the commend section. We are glad to help you further. 

Marcos Hamilton
  • Marcos Hamilton
  • Macros is a techno freak who loves new gadgets and always keen to know about the latest games and everything happening in and around the technology world. He has a massive interest in Android and streaming devices.

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