Home » Fix: Xbox App Not Recognizing Game Pass in Windows 11

Fix: Xbox App Not Recognizing Game Pass in Windows 11

Windows 11 is blanket with more features, including a dedicated companion app for the Xbox console. Well, using the Xbox app, you can also stream games on your Windows 11 PC using the companion Xbox app. However, many users have reported an error where the Xbox app does not recognize game passes on their Windows 11 device.

So, here I shall discuss how you can easily solve if your Xbox app is also not recognizing the Xbox game pass on Windows 11 PC. So, therefore, just be with us till the end.

Fix: Xbox App Not Recognizing Game Pass in Windows 11

How to Fix Xbox App Not Recognizing Game Pass in Windows 11

The Xbox app in Windows 11 is a great destiny for gamers as it contains hundreds of games. But, it is currently suffering from an unwanted error due to which premium users who purchased the game pass didn’t able to access their premium features as whenever they try to do this, the Xbox App cannot recognize the game pass on Windows 11 PC. So, let’s take a look at the fixes for that:

Fix 1: Reboot Your System

This is not a fix, but not less than a fix. First, you should reboot your PC as this will give your PC a fresh new start by removing all the temporary bugs and glitches. So, you should try this and if still facing the same issue, then start with fixes. 

Fix 2: Check Internet Connection

There is a possibility that your internet connection is poor, due to which you are unable to access your Xbox game pass on Windows 11 PC. So, it is very prior to having a good internet connection. You can use the Ookla Speed tester to test your internet connection speed.

However, in case if you find that your internet connection is poor, then, if possible, then change your network connection; otherwise, contact your ISP provider. 

Fix 3: Reset The Game

There is a possibility that this issue appears in the particular game that you are trying to play. Therefore, if you have no issue with it, then try resetting the game. Well, this fix mostly helps other players to fix if the Xbox app is not recognizing game pass. Anyway, here are the guidelines that you need to perform to reset the game:

  1. Open the Xbox App and minimize it. Then, simply navigate to the Apps & Features.
  2. After that, locate your game from the list of installed games. Then, click on it to expand and tap on the Advanced options link.
  3. Now, on the next window, scroll down and select the Reset option. Then, for confirmation again, hit the Reset button. 

Fix 4: Make Sure You’re Signed In

Did you check if you’ve signed in to your Xbox account or not? Well, sometimes, we didn’t notice, but in a few cases, after updating the Xbox app or Windows, it automatically got logged out. So, we need to log in again. Therefore, we suggest you cross-check if you have signed in to your account or not. 

Fix 5: Re-Register to Game Pass

You can also try re-registering to the game pass as this has the potential to fix Xbox app is also not recognizing the Xbox game pass on Windows 11 PC. So, here is what you need to do: 

  1. First of all, open the Windows Powershell using admin privileges. 
  2. Then, execute the commands:
    Get-AppXPackage -AllUsers |Where-Object {$_.InstallLocation -like "*SystemApps*"} | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
    Get-AppXPackage | % {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml" -verbose}
    Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

Fix 6: Reset Microsoft App Store

Still, no luck? Don’t worry! Try resetting the Microsoft App Store. So, here is what you need to perform to execute this:

  1. Initially, press the Win+R to open the Run prompt box. 
  2. After that, search wsreset.exe. Then, navigate through the on-screen instruction to reset your Microsoft App Store.

Also Read: Fix: Xbox App Not Downloading Or Installing On Windows 11

Fix 7: Check Date & Time

This is the last reason that we are familiar with has the potential due to which this type of issue occurs. So, you can check if the date and time of your system are correct. Here are the guidelines that you need to follow:

  1. First of all, right-click on the clock situated at the lower right corner of the window.
  2. After that, from the pop-up menu, select the Adjust date/time.
  3. Then, on the next page, turn on the Set the time automatically and Set the time zone automatically. After that, hit the button Sync Now button. 

You can also set the date and time manually. So, if you think that the automatic time zone doesn’t work, then set it manually by using the Change button. 

So, that’s all we have for you to fix if the Xbox app is not recognizing the Xbox game pass on Windows 11 PC. We hope this guide has helped you. Moreover, comment below if you still have doubts or need additional information. 

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