Do you face Gmail promotion and social no connection errors on your iPhone? Well, iOS is the most advanced operating system, known for its smooth running, utilizing more powerful technology, and letting you connect better with others. With every new launch, Apple releases new APIs and empowers people to do more things easily.
Though iOS contains many advanced and awesome features, many ios users have reported facing errors with the Gmail app. Both the Gmail development team and iOS are working together to release an update that will fix the Gmail promotion and social no connection error on the iPhone issue, but until then, let’s look at a few fixes you can try to solve the error yourself.
Also Read: How to Backup iPhone Photos to Windows 11 PC Over WiFi (4 Ways)
Gmail Promotion And Social No Connection Error
The promotions and the social tab on the Gmail app is a great feature, but users have reported facing problems with them. Talking about this error has been gaining a lot of attention in the Apple community for some time now. And no patch to fix the bug has been released.
Due to this error, users are unable to access the promotions and socials tab in the Gmail app, and a “no connection error” message appears. Let’s look at what you can try to solve the error.
How to Fix Gmail Promotion And Social No Connection Error on iPhone?
Before we go any further, it should be noted that the Gmail promotion and social no connection error can occur due to server-side and client-side problems. For issues on Server Side, the developers of the Gmail app will release a patch. However, it is difficult to fix issues on the Client-side. If you are unable to fix the error on the client-side, then there isn’t a lot anyone can do.
Fix 1: Manually Search Promotions And Socials
For this fix, you will have to manually search “promotions” and “socials” in the Gmail app search bar. Once you do so, you will see all the emails for the keyword you typed.
You must manually carry out this task whenever you wish to check these emails. It’s time-consuming and frustrating, but it will get the job done.
If you want to manually search for promotions and socials, there’s another manual method that you can try.
Fix 2: All Mail Options
Head over to the “all mail” section from the ‘Search in Mail’ dropdown menu. After doing so, you will be able to access all of your emails, including the promotions and social emails that you received.
Fix 3: View Gmail Via Browser
Another simple fix you can try is, accessing Gmail via the web. View the web version of Gmail, and you will not receive the “promotions and socials no connection” error.
Simply just open the browser on your device, and search for Gmail. Log in, and you will be able to access your email without facing any errors.
Fix 4: Tap The Hamburger
Many Ios users in the Apple community have suggested re-enabling the conversation view option to fix the promotions and social connection error. For this, you will have to access Gmail settings. To re-enable the conversation view, follow the steps below.
Step 1, Open your Gmail app and tap on the hamburger menu toward the upper left corner.
Step 2, Select your email address, scroll down, and you will see the settings option. Click on it.
Step 3, Under “Siri Shortcuts,” you will see the option “Conversation view.” Turn it off and close the app to apply the changes.
Once you have closed the app, wait for a few minutes, reopen the Gmail app, and following the procedure, turn the “Conversation view” option back on. Again close the app to apply the changes. Reopen the app again and now check if the error is finished or not.
Fix 5: Merge The Primary Inbox With The Promotions Tab
Another fix similar to the “Tap the Hamburger” is merging the promotions and social tab with the primary inbox. With this, you will be able to see all your emails, including promotions and social ones. The good thing about this fix is that once you are done going through your mail, you disable it, and everything will be back to normal. To merge promotions and social with the primary inbox, follow the steps below.
Step 1, Open up the Gmail app, check your upper left corner, head over to the Account section, and click on it.
Step 2, Once you are done selecting your email address, scroll down, and you will see the settings option. Click on it.
Step 3, In the accounts settings, you will see the option “Inbox categories.” Tap it to access it.
Step 4, You will see the promotions tab option. Now, click on the disable option to disable the Promotions tab.
After doing this, all of your “promotions and socials” category emails will be merged with the primary inbox. It will become quite messy to navigate, but it’s a temporary solution to fix the error until the update is released.
So, that’s all on how to fix the Gmail promotion and social no connection error on the iPhone issue. We hope that this guide has helped you. Meanwhile, let us know which fix worked best for you. Also, make sure to read, How to fix Gmail Crashing on Android issue.
