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How to Get PlayStation Refund? What Rules Should You Follow?

Sony has finally updated its return policies, but after reading them, you’ll realize Sony doesn’t understand digital sales. For example, if you purchase a game or app on Steam, you have 14 days to return it, and you could even play it up to two hours, and you get a full refund; you get your money back; it’s brilliant.

Meanwhile, Microsoft and Sony now do the same thing, but although Sony is ruling the gaming market, but I think they don’t understand the digital sales as most of the time, users have to go through many problems when it comes to getting a refund from the PSN network.

That’s why I’m here with this guide. In this guide, we both get on a journey to and see if we get a PlayStation refund from Sony or not. So, let’s get started then.

How to Get PlayStation Refund? What Rules Should You Follow?

Is There Any Refund Policy Available on PlayStation?

Generally, peoples get regret buying a game from PSN Store and now want to get a refund. But, it’s not that easy because there are some terms and conditions in the cancellation policy. Normally, season passes, downloadable content, games, etc., users have 14 days refund policy. 

Suppose you have downloaded or steam the purchased time, then, unfortunately, my friend, you’ll not get a refund unless there is a faculty in their product. However, for the subscription to the products like PlayStation Plus, you will get a refund within 14 days after initiating the refund request. But, keep in mind that the refunded amount may get reduced based on how much you use validity or subscription. 

Now, there are two different policies about the refund on pre-orders. So, let’s take a look at them: 

  1. You will get a refund at any time until the release date if you have purchased the pre-order order before the14 days of release. 
  2. Now, if the purchased period is less than 14 days before the release date, then you will get your refund after 14 days from the date of application of refund. 

How to Refund PlayStation Games/Add-ons/Subscriptions/Pre-orders

So, if you want a refund for PlayStation games, add-ons, subscriptions, pre-orders, then my friend, the below-mentioned steps will help you do so. Therefore, make sure to follow each step with care: 

  1. Firstly, open the web browser of your choice and hover to the PlayStation Support page.
  2. Now, it will ask you what are you contacting us about. Then you need to select one of the options from Refunds, Vouchers, and Payments.
  3. Thereafter, select one option for which you wish to get a refund, like Cancelling a SubscriptionRequesting a Refund, etc.
  4. Now, fill in all the related details such as name, email ID, PSN Network ID, etc., along with a reason why you want to get a PlayStation refund. 
  5. Finally, checkmark the box located in front of the I read and agree to the collection and use of personal information and hit the Submit button. 

That’s it. Now, your job is done, within a few working days, the Sony team will automatically contact you regarding your PlayStation refund. Once everything is done, you’ll get your refund within 14 days. 

Also read: Is Roblox Adding The Refund Option?

Final Words

Although right now Sony’s refund policy is not so great as Microsoft’s, there are still chances that you get your refund. However, now you know how to get a PlayStation refund from Sony. We hope that this guide has helped you. For more info, comment below.

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